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"MISSION
STATEMENT"
Dedicated to serving the citizens of the City of Cullman...
Our mission is :
To
provide power service to the citizens of the City of
Cullman in the most reliable, economic, customer-oriented
and safe manner as possible.
I. Reliable:
· Assure system
integrity and reliability to
the
greatest extent possible.
· Provide for intermediate as
well as long
range planning to meet the needs of
future growth of service area.
· Implement a coordinated
engineering plan
to
maximize utilization of system
facilities and loss management
prevention.
II. Economic/financial:
· Maintain a stable
financial position.
· Follow coordinated financial
plan to
achieve attainable benchmark goals of
economic indicators and ratios.
· Increase financial reserves
and decrease
long term debt.
III. Customer-oriented
service:
· Assure that all
policies are customer
driven.
· Be responsive to
customer needs.
· Promote the efficient use of
energy.
· Provide customer service in a
kind and
courteous manner.
· A rate program that offers
competitive
rates to all customers.
· Assist and support the
economic
development efforts of Cullman and
Cullman County.
IV. Safety:
· Promote safety to
employees and
customers as a primary concern.
· Apply procedures which are
environmentally responsible and in
compliance with all applicable
regulations.
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